Privacy Policy

Information We Collect

At Morivanceservices, we collect information that helps us provide you with exceptional stock market education and financial learning experiences. When you register for our platform, we gather your name, email address, and contact details to create your personalised learning account. We also collect information about your learning preferences, course progress, and engagement with our educational materials to enhance your experience and provide relevant content recommendations.

Beyond basic registration details, we automatically collect certain technical information when you use our platform. This includes your IP address, browser type, device information, and usage patterns within our learning management system. We track which courses you access, how long you spend on different modules, and your quiz results to help personalise your learning journey and improve our educational content.

How We Use Your Information

Your personal information serves several important purposes within our educational platform. We use your contact details to send you course updates, new content notifications, and important announcements about your learning programs. Your progress data helps us recommend relevant courses, identify areas where you might need additional support, and customise your learning dashboard to match your interests and skill level.

• Personalising your learning experience with relevant course recommendations
• Tracking your progress through educational modules and certifications
• Sending important updates about courses, webinars, and new content releases
• Providing technical support and troubleshooting platform issues
• Analysing platform usage to improve our educational content and user experience
• Ensuring account security and preventing unauthorised access

Information Sharing and Disclosure

We maintain strict policies regarding the sharing of your personal information. Morivanceservices does not sell, rent, or trade your personal data to third parties for marketing purposes. However, we do work with carefully selected service providers who help us deliver our educational services effectively. These partners include our learning management system providers, email service platforms, and technical support services.

All third-party service providers are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide to Morivanceservices. We conduct regular reviews of our partner relationships to ensure they maintain the same high standards of data protection that we uphold. In rare circumstances, we may be required to disclose information to comply with legal obligations, court orders, or to protect the safety and security of our users and platform.

Data Security and Protection

Protecting your personal information is a top priority at Morivanceservices. We implement multiple layers of security measures to safeguard your data from unauthorised access, alteration, disclosure, or destruction. Our platform uses industry-standard encryption protocols for all data transmission, and we store your information on secure servers with restricted access controls.

All Morivanceservices team members undergo privacy training and are required to sign confidentiality agreements. Access to personal information is strictly limited to employees who need it to perform their job functions. We maintain detailed logs of data access and regularly review these records to ensure compliance with our privacy policies.

Your Rights and Control

You have significant control over your personal information and how it's used within our platform. At any time, you can access your account settings to review, update, or correct your personal details. You can also adjust your communication preferences to control what types of emails and notifications you receive from us.

• Access and download a copy of all personal information we hold about you
• Correct or update any inaccurate or outdated information in your profile
• Delete your account and request removal of your personal data
• Restrict or object to certain types of data processing
• Withdraw consent for marketing communications at any time
• Request data portability to transfer your information to another service

If you wish to exercise any of these rights, simply contact our privacy team using the information provided below. We'll respond to your request within 30 days and work with you to ensure your privacy preferences are properly implemented. Please note that some data may need to be retained for legal or security purposes even after account deletion.

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our educational services and fulfil the purposes outlined in this privacy policy. Active user accounts and associated learning data are maintained indefinitely to preserve your progress, certifications, and course history. However, if you close your account, we begin our data deletion process within 90 days.

Some information may be retained for longer periods when required by law or for legitimate business purposes such as fraud prevention, security investigations, or legal compliance. Financial records, security logs, and certain communications may be kept for up to seven years in accordance with Australian business record-keeping requirements. We regularly review our data retention practices to ensure we're not keeping information longer than necessary.

Cookies and Tracking Technologies

Morivanceservices uses cookies and similar technologies to enhance your platform experience and gather usage analytics. Essential cookies are necessary for basic platform functionality, including user authentication, security features, and maintaining your session preferences. These cookies cannot be disabled without affecting your ability to use our educational services effectively.

We also use analytics cookies to understand how users interact with our content, which courses are most popular, and where students might be experiencing difficulties. This information helps us improve our educational materials and platform design. You can control non-essential cookies through your browser settings, though this may limit some personalisation features.

International Data Transfers

While Morivanceservices is based in Australia and primarily serves Australian users, some of our service providers and technical infrastructure may be located in other countries. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your data according to Australian privacy standards.

All international data transfers are governed by strict contractual agreements that require overseas recipients to maintain the same level of privacy protection that we provide. We regularly review these arrangements to ensure they remain compliant with current privacy laws and best practices for international data handling.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email and by posting a prominent notice on our platform. Minor updates, such as clarifications or formatting changes, will be posted directly to this page with an updated effective date.

We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. Your continued use of Morivanceservices's services after any policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you can close your account or contact us to discuss your concerns.

This Privacy Policy is effective as of March 1, 2025